Who We Are
GO Technology Management is a Managed Service Provider (MSP). We provide outsourced IT services to small businesses with 5 to 200 employees. Our apporach is to let businesses do what they do best while we handle the IT; all for an afforable monthly fee. With our proactive approach to support and maintenance, your technology always stays working so you can too. GO works with progressive companies that know the value of technology and want to get the most out of their technology investments.
The Benefits
Technology is a vital aspect of just about every business; it is critical to both the day-to-day operations and the strategic growth of your business. Having a complete IT department with a CTO, Network Manager, Help Desk, and Purchasing Manager is out of reach for most organizations. GO delivers all of these benefits and more for an affordable monthly fee.
The Value
While you focus on your core business, GO provides you with an enterprise level IT department for less than it would cost you to manage your IT in-house. Our Virtual IT Department gives you access to a comprehensive suite of tools and processes that normally have been only available to larger companies. GO will design and effectively manage your day-to-day IT needs, while providing strategic guidance to make sure you get the most from your IT investment.
Tell Us Where IT Hurts
When you are ready to let go of your IT pain and give it to GO, we start by listening to you. We want to know where it hurts. After assessing the pain, the needs and the desires of your organization, GO will propose a plan tailor to fit your organization.
Infrastructure Inspection
GO performs a thorough inspection of your company's location(s). We collect detailed information about the equipment, software and business practices currently in place. We have listened to your pain and now we want to understand why it is happening. Defunct equipment, inefficient processes or outdated software are conveyed to you in our report. Remedies are submitted for your approval.
Implementation
GO may make infrastructure improvements to your organization in order to remedy the noted inefficiencies. Regardless, the next step is to take all of the IT assets and put them under management. On most devices, like servers and desktops, we simply install our management agent software. Other devices, like printers, routers and firewalls, are managed without software. The goal is to collect information and establish a baseline of performance so that any further deficiencies can be corrected.
Proactive Support
After a business is under management, GO monitors a plethora of system events and performance indicators that effectively let's us (and you) know the health of your technology. When we see an indicator warn of a problem, we act on it. Sometimes, this involves unobtrusive, backend service processes and sometimes we need to perform manual maintenance services after normal business hours.
Always available remotely, on-site when you need us
GO is far more effective at preventing disasters by monitoring your network from our enterprise class management portal than driving all over town. When our prescence is need on-site, we are there FAST and ON TIME. Time is money to you and you cannot afford to be without your computers.
Trustworthy Partner
All of the technology and services we can provide mean nothing to you if we don't earn your Trust. After all, you are not going to hand the (virtual) keys of your business over to just anybody.
Check us out
Check us out. Read what our other clients think about us. We will glady earn your trust.
Web Management Portal
- Monitor activity of your IT assets
- Run customized reports
- Email Notifications
- Tickets Management
More Cool Things To Come!
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